Manage private location authorisation in EV Portal
A private location is a location where only a defined group of customers or charge tokens can start a charging session. Drivers who are not authorised cannot start a session and will not see the location in Charge Assist.
Before you start
- Confirm which customers and charge tokens should be authorized.
- If you plan to import charge tokens, prepare a CSV with the Auth IDs you want to authorize for this location.
- You need permission to manage locations in EV Portal.
Make a location private
- Go to CPO, then Charge locations. Open the location you want to make private.
- Select the Authorization tab.
- Add customers and charge tokens to the Authorization list using the steps below. The location becomes private as soon as the list is not empty.


When a driver with an authorized charge token uses a Charge Assist powered app, they can see and use the private location. Other drivers cannot.
Add customers to the Authorization list
- In the Authorization tab, open Customers.
- Select Add customers.
- Search by customer name or external ID, then select the customer to add it to the Authorised customers & charge tokens list.


Tip: Use the arrow next to Remove to view the customer details page.
Add charge tokens to the Authorization list
You can import a CSV or add tokens one by one.
Import charge tokens (CSV)
- Next to Add charge tokens, select the arrow, then Import charge tokens.
- Upload a CSV that contains the Auth IDs you want to authorise for this location.
- (Optional) Turn on Clear charge token list before importing to replace the current list with the file contents.
- Select Finalise import.


About the import file
Use the Token importer example file below to prepare, upload, and validate your file.
After import, the tokens appear in the Authorized customers & charge tokens list.
Add a single charge token
- In the Authorisation tab, open Charge tokens.
- Select Add charge token.
- Search by Auth ID or Chip ID, or enter an external Auth ID to add an external token.

- Select the token to add it to the list.

Tip: Use the arrow next to Remove to open the token details page.
Manage a private location
- Add or remove customers and tokens in the Authorisation lists at any time.
- Keep the list up to date to ensure only the right drivers can charge.
Remove customers
Batch remove
- In the Authorisation tab, open Customers.
- Select the arrow next to Add customers.
- Choose Remove all customers, or select specific customers and choose Remove selected customers.

Remove a single customer
- Select Remove on the row you want to delete.

Remove charge tokens
Batch remove
- In the Authorisation tab, open Charge tokens.
- Select the arrow next to Add charge tokens.
- Choose Remove all charge tokens, or select specific tokens and choose Remove selected charge tokens.

Remove a single token
- Select Remove on the row you want to delete.

Make a private location public again
To make the location public:
- Clear all entries from both the Customers and Charge tokens Authorisation lists.
- Set the location to Published.
To unpublish or publish a location, open the location, select the arrow net to Edit, then choose Unpublish or Publish.

