Charge station Idle Mode

Configuring a Security Profile for Charge Stations

A comprehensive explanation of how to update a Charge Station’s Security Profile

Delete Charge Station from EV Portal

Commissioning locations and charge stations in Mobi.E ecosystem

Coupon Management

Autocharge feature

A concise overview of GreenFlux’s Autocharge feature, detailing its operation, requirements, benefits, risks, and comparison with ISO 15118 Plug & Charge for EV charging.

Introduction to e-Mobility, Transaction Types and GreenFlux Billing (Tariff) Engines

The article explains the e‑Mobility ecosystem and the three primary transaction types—Ad‑hoc charging, CPO subscription, and eMSP (roaming) subscription—detailing how drivers pay, how payments flow among drivers, CPOs, eMSPs, and GreenFlux, and the associated billing models. It also introduces a fourth transaction type, fleet reimbursement, and outlines GreenFlux’s three billing engines that calculate retail, wholesale, and reimbursement costs for these use cases.

Redesign of currency support in GreenFlux platform

The article explains upcoming changes to GreenFlux’s handling of currency in both wholesale and retail billing. It outlines the timeline for when new retail and wholesale billing rules go live, describes the current and future behavior of currency assignment, and details four retail‑pricing options that determine how the currency is chosen or defined. It also clarifies that the platform does not perform currency conversion, so any needed conversion must be managed by eMSPs. Finally, it briefly covers how wholesale tariffs define their own currency.

Wholesale Billing Engine and wholesale tariff configuration

The article explains how to configure wholesale unit pricing (tariffs) for both GreenFlux‑managed and self‑managed roaming services, detailing use cases for creating and updating tariffs, the operating scenarios of the Wholesale Billing Engine, and the steps required to assign a default tariff to a charge station.

Tariff Codes - What is it and how to I assign it to chargers?

This article explains what tariff codes are in the GreenFlux EV platform and how they identify the charging tariff structure for each charge station. It guides users through adding or updating tariff codes—both at the charge‑station level and for individual connectors—by using the portal’s creation wizard or the edit interface, and notes that changes apply only to future sessions.

How to create a (wholesale) tariff or update an existing tariff

The article provides step‑by‑step guidance for creating and updating wholesale tariff pricing in the GreenFlux platform, covering both managed‑roaming and self‑managed CPO networks. It details use cases for adding new tariffs with specified unit prices (e.g., 0.40 €/kWh, 0.33 €/kWh) and for modifying existing tariffs (e.g., price increases to 0.42 €/kWh or 0.35 €/kWh), including navigation through the “Tariffs and billing” interface, required fields, handling of billing rules, price settings, lead‑time considerations, and the process for splitting overlapping rules. The content emphasizes default‑pricing setup, scope limitations, and coordination with CSMs.

Batch Update Charge Station Tariff Codes

This article explains how to perform a bulk (batch) update of the default tariff codes for charge stations using the Charge Station Importer tool. It outlines the necessary permissions, walks through the steps to select chargers, prepare a CSV file with the new tariff codes, and run the import wizard. The guide also clarifies that only the default tariff of each station is changed—connector‑specific overridden tariffs remain unaffected—and provides a concrete example illustrating the before‑and‑after state of a charge station’s tariff configuration.

Reimbursement Billing Engine and reimbursement tariff configuration

The article explains how GreenFlux’s reimbursement billing engine works—detailing the conditions under which it runs, how it calculates reimbursement costs, and the principles governing reimbursement tariffs. It provides step‑by‑step instructions for creating and managing reimbursement tariffs and billing rules (including adding new tariffs, configuring unit pricing, scheduling price changes, and assigning tariffs to charge stations), along with best‑practice guidance for default billing rules.

Retail Billing Engine and Retail tariff configuration

The article explains the retail billing engine used in GreenFlux, detailing how it calculates retail costs for token‑based charging sessions, the principles governing retail packages, and step‑by‑step instructions for configuring retail unit pricing and billing rules within the platform.

Parking/Idle Price Component

The article explains GreenFlux’s parking/idle price component, detailing how parking fees are defined, detected, and calculated within billing rules, the mandatory configuration requirements (including Time‑of‑Use or Dynamic Time‑Based tariffs), and the technical and exception handling aspects of implementing and charging for parking time.

Dynamic Time Based Pricing

The article explains Dynamic Time‑Based (DTB) pricing for electric‑vehicle charging, detailing how operators can apply multiple time‑of‑day price models (e.g., different rates for day and night) within a single charging session. It contrasts the legacy single‑price approach with the new DTB feature, outlines configuration steps, technical constraints (such as exclusion of energy‑based tariffs), and highlights how the billing engine calculates costs based solely on time. The piece also notes UI changes for drivers, exception handling, and app support for displaying upcoming rates.

Time of Use Pricing

The article explains Time‑of‑Use (ToU) pricing for electric‑vehicle charging, detailing how multiple price rates (peak and off‑peak) can be applied during a session, the required charger and platform configurations, the differences between using ToU and a single‑rate setup, and how costs are calculated—including handling of special cases like missing meter data or offline stations.

VAT support

The article explains how GreenFlux’s VAT support works, detailing how CPO operators can define VAT rates at three hierarchical levels—tariff, CPO contract, and CPO—along with the priority rules that determine which rate applies. It guides super‑admin users through the steps to add and configure VAT rates, outlines best‑practice considerations for single‑rate and multi‑rate countries, and includes examples for the Netherlands and France to illustrate proper configuration.

Home Charging VAT exemption

The article explains the Home Charging VAT exemption (HCC) feature for CPOs, detailing how to configure chargers and tokens to exclude VAT from home‑charging sessions, the resulting CDR flags (HCC_E or HCC_V), bulk‑update methods, and how VAT applicability is reflected in charge‑detail records and product‑type mappings.

Charging Authorization Restrictions

GreenFlux configurations for Free Vend Mode

Charge session authorization for offline charger

Charge Detail Record (CDR)

Exporting CDRs

CDR Validation

I can’t see a tariff code in the selection dropdown

CDR flagged error: Missing EVSE

Troubleshooting flagged CDR related Missing EVSE error

CDR flagged error: Negative consumption

I am trying to retrieve CDRs, but the response payload comes empty, whereas when I look in EvPortal, I can see CDRs.

How do I read costs of a session in a CDR?

Navigation Service Providers - expose data to Google Maps

Improved flagging of Time of Use CDRs

Improved flagging now excludes short Time‑of‑Use sessions under 15 minutes that stay within a single quarter‑hour, reducing false‑positive reviews.

Charge Station Connection Status Updates

Improved real-time connectivity detection and new “Unstable” badge provide clearer status and monitoring for charge stations.

Copy to New Rule function in now available in Tariffs and Billing Page

CPO operators can now easily manage and copy their wholesale tariffs and billing rules in the updated Tariffs and Billing page, enhancing their workflow efficiency.

eMSP Customer - Deprecate default retail package property

The Default retail package property has been removed from the customer creation process in eMSP to simplify the system and prevent confusion regarding retail package associations with drivers.

EV Portal Update: Secure Sign‑In with Multi Factor Authenticator

The EV Portal is enhancing security by introducing Multifactor Authentication (MFA), requiring users to confirm their identity with a Time-based One-Time Password (TOTP) from an Authenticator app during sign-in, effective March 26, 2026.

Multiple Charge Locations Supported per Address

The platform now supports creating multiple charge locations under a single address for the same CPO, enhancing flexibility for users managing large sites.

Retail and Wholesale Billing Rules pages improvements

Improvements to the Retail and Wholesale Billing Rules pages now ensure that only Active rules are displayed by default, enhancing load times and performance.

Switch Tenants faster with Search

Switch tenants more efficiently by searching for tenant names directly in the Global Search feature.

Updated OCPP Hardware Certified List

The updated OCPP Hardware Certified List now features enhanced functionalities, including certificate downloads, a search box, filters, certification dates, and charger images for improved user experience.

🤖 AI Chatbot Now Available in the Help Guide

Introducing our new AI chatbot in the Help Guide for the EV Portal, providing instant answers in natural language and available 24/7 to enhance your support experience.

OCPP 2.0.1: New features on EV Portal

This article outlines the new features and enhancements in OCPP 2.0.1 support on the EV Portal, including improved scheduling, automatic cable release, accurate metering, and remote management functionalities for charge stations.

How can I change my API token key ?