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What’s New
EV Portal
🤖 AI Chatbot Now Available in the Help Guide
Introducing our new AI chatbot in the Help Guide for the EV Portal, providing instant answers in natural language and available 24/7 to enhance your support experience.
Documentation Widget in EvPortal
OCPP 2.0.1: New features on EV Portal
An introduction to OCPP 2.0.1 and the new features it brings to the EV Portal
Incident report
2025-11-15/18 OCPI Service Degradation
Summary of the incident
2025-09-25 EV Portal Performance Degradation
2025-07-30 - OCPI Service Performance Degradation
2025-05-14 Failures to Process StartTransaction messages
2025-02-18 - Virtual token authorization failures
2024-09-25 - EV Portal command sending disturbances
2024-05-31 - Service Bus throttling
2024-03-19 - EV Portal remote commands
2024-03-04 - OCPI SessionService outage
2024-02-02 - Core system stopped processing messages
2024-02-04 - processing of OCPI push messages
2025-04-24 - CDR Export crash