Ask Flux
Help Center
How can we help?

Charge Station Connection Status Updates

Improved real-time connectivity detection and new “Unstable” badge provide clearer status and monitoring for charge stations.

We’ve introduced improvements to how EvPortal displays the connectivity status of charge stations. These updates make it easier to identify stations that may experience issues when sending commands.

 

🔌 Online/Offline Detection

  • EV Portal now uses real‑time connectivity status
  • This ensures that the Online or Offline status shown in the portal reflects the most accurate connection state
 

⚠️ New “Unstable” Badge

Some stations may frequently disconnect and reconnect, creating a noisy signal. To reduce confusion, we’ve added a new Unstable badge.

  • A station is marked Unstable if it experiences more than 3 disconnections within the last 15 minutes.
  • This helps operators quickly identify stations that may not reliably accept commands.
Notion image
 

📋 Charge Station List

  • The charge station list was updated to include the new Unstable badge inside new “Connection Stability” column
Notion image
 

📊 Dashboard Enhancements

  • A new donut chart has been added to the Home Page.
  • This chart shows the count of charge stations with Stable vs. Unstable connections, giving operators a quick overview of overall network health.
Notion image
 

Summary of Benefits

  • More accurate Online/Offline detection using real-time data.
  • Clear visibility of unstable stations to reduce customer confusion.
  • Helpful tooltips for quick understanding of each status.
  • Improved monitoring with dashboard visualization.
Did this answer your question?
😞
😐
🤩