If a CDR is flagged because the consumption is negative, it can be due to multiple reasons:
- The charger was reset during a session, and the charger considered the Meter Stop as 0. In that case the manufacturer needs to be contacted because it is a charger misbehavior and maintenance procedures are required.
- The power meter start is higher than the power meter stop. In that case it seems to indicate the power meter is at fault and the manufacturer can troubleshoot.
If your case is not listed there, please create a ticket in GreenFlux portal.