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I can’t see a tariff code in the selection dropdown

If you do not see a specific tariff (or no tariff at all) when creating or editing a charger:

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It means the tariff that you are looking for is not configured for the specific conditions of the charger you are creating.

To identify the cause:

  • Confirm the CPO, CPO Contract and CPO Network that is assigned to the charger
  • Open the Tariff Billing page in the CPO menu in the portal
  • Search for the Tariff that you would like to assign and check what CPOs it is active for
  • (a): If you would like to extend this tariff to a new CPO, right click on the tariff and select “copy to new rule”, change the CPO and save
  • (b): If you need to find an alternative rule, use the CPO Network field to find one that will work for the CPO that you are using for the charger

If you would like to know more about how to manage/create tariffs, you can check this link How to create a (wholesale) tariff or update an existing tariff when required.

 
 
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